• Client Services
  • Business Development
  • Campaign Management
  • Product Development
  • Optimizing Returns
• Creative Services
• Sales Center
  • Staff
  • Product Scripts
  • Art of the “Soft Sell”
  • Quality Monitoring
  • Upsell Scripting/Success
  • Training
  • Weekly Productivity     Reporting
• Transaction Processing
• IT Department
  • Systems & Hardware
  • Data Management
  • Phones
• Websites
  • Development
  • SEO, Paid Placement
  • Marketing
• Fulfillment
  • Shipping
  • Inventory Warehousing
• Customer Satisfaction
  • Staff
  • Recorded Sales
  • Return Policy
• Legal Department
• Accounting & Purchasing
  • Accounts Payable
  • Accounts Receivable
  • Purchasing

Recorded Sales

Recorded sales ensure quality control.

Original sales are recorded to protect ITV, the client and the customer. With this feature we are able to record any part of the sales transaction, to ensure compliance, and courteous sales presentations. Recording the call is not only a great way to ensure compliance but is also an essential tool that sales managers use to improve the sales team.

The Customer Satisfaction Department hours of operation:
8:30 am to 5:30 pm Eastern Standard Time.

For easier service, please use our Customer Support email address, customersupport@itvdirect.com. We can review your email and a customer service representative can get right back to you.